The new Aged Care Act started on 1 November 2025

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Refundable accommodation deposits – New form now available

6 November 2025

The Aged Care Act 2024 (the Act) started on 1 November 2025. IHACPA has updated the refundable accommodation deposit (RAD) application form to align with the Act and to further improve guidance for providers. 

Key changes to the form include:

  • updated guidance for providers that aligns with legislative requirements
  • updates to how we ask about extra service fees (ESF)
  • updates to include higher everyday living fees (HELF)
  • enhanced privacy statement and sharing of information declaration.

Extra service fee approval changes

ESF are what providers of residential aged care charge for ‘bundles’ of extra services.

Under the Act, the Australian Government has replaced ESF and additional service fees with HELF. 

Since the introduction of HELF, we no longer assess and approve ESF.

For more information, visit the Department of Health, Disability and Ageing website.

Our role in RAD approvals

A RAD is a lump-sum payment charged for a single or shared room in an approved residential care home.

Providers must apply to IHACPA for approval to charge above the maximum RAD price as outlined in the Aged Care Rules 2025.

IHACPA plays an important role in ensuring aged care accommodation prices represent value to residents. We do this by assessing whether the proposed RAD price represents value through the quality and amenities of the accommodation, as well as what a provider has considered in their price.

More information

If you have further questions about a RAD application, please call us on (02) 8215 1100 (press option 2).

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