Consultation Paper on the Pricing Approach for the Support at Home service list 2025—26
Date published: 23 September 2024
IHACPA invites you to have your say on the pricing approach for the Support at Home service list 2025–26 consultation paper.
The Australian Government’s Support at Home program will combine existing in-home aged care services into a single, simplified program designed to assist older people to live independently at home for longer.
The program will replace the Home Care Packages Program and Short-Term Restorative Care Programme from 1 July 2025.
To support the development of our pricing advice to government, we are seeking feedback on the proposed approach, methodology and principles in our consultation paper.
Have your say
We encourage you to share your experience and advice on aged care pricing. Your input will help IHACPA provide pricing advice that meets the needs of the aged care sector and accurately reflects the cost of delivering safe and high-quality services.
Our consultation covers several key areas, including:
- pricing policy principles
- data and information requirements
- development of unit prices for the Support at Home service list
- pricing methodology and indexation
- price benchmarking and adjustments.
Ways to submit feedback
We want to hear from a range of voices from across the aged care sector. Aged care providers, representative organisations and experts, government, peak bodies, older people, families, carers, and the general public are all encouraged to take part.
Submit your feedback in a way that works for you.
- Online: Complete the online submission form
- Email: Download a form and email to submissions.ihacpa@ihacpa.gov.au
- Post: IHACPA PO Box 483, Darlinghurst NSW 1300
You don’t need to respond to all the questions listed in the consultation paper. Even if you only want to respond to just one or two questions, we still want to hear from you.
Submissions are open until 5pm AEDT Friday 25 October 2024.
If you have any questions about making a submission, please contact us at submissions.ihacpa@ihacpa.gov.au.
Additional resources
- Consultation Paper on the Pricing Approach for the Support at Home Service List 2025–26 (HTML version)
- Support at Home pricing fact sheet
- Support at Home pricing FAQs
- Department of Health and Aged Care Support at Home fact sheet and webinars
- Department of Health and Aged Care’s Support at Home program web page
- Department of Health and Aged Care’s Support at Home service list
- Department of Health and Aged Care’s public consultation on the new Aged Care Act – stage 1
About your submission
Unless you specifically request that your submission or parts of your submission should not be released, all submissions will be published on the IHACPA website. We retain the right not to publish any submissions, or part thereof, where we consider it appropriate to do so.
Personal contact details for all submissions will be removed or redacted from each submission before they are published on our website. Your information will be stored securely and used in accordance with IHACPA’s Privacy Policy.