Expiring refundable accommodation deposit (RAD) approvals

RAD approvals expire after 4 years. Find out what your options are and how you can apply again for approval.

Your options

RAD approvals expire after 4 years. If your approval is about to expire, you can either:

• apply for approval of the same amount
• apply for approval of a higher or lower amount
• let the approval expire

When an approval expires, you can no longer publish or charge new residents the previously approved amount.

Charging without approval

If you become aware that you have charged a RAD:

• above the maximum accommodation payment amount that was in place at the time, after your approval has expired or
• more than your approved amount.

You must notify the Aged Care Quality and Safety Commission (the Commission) who will work with you to correct any errors and help you meet your legislative responsibilities.

More information about what to do if you have previously charged or are currently charging above the maximum accommodation payment amount without approval can be found in the Commission’s fact sheet for providers Overcharged accommodation payments.   

If through our assessment of your application, we find information that tells us you may have advertised or charged a RAD above the maximum accommodation payment amount without a valid approval in place we may share that information with the Commission as the national regulator and the Department of Health, Disability and Ageing as the system operator.  Information about the arrangements in place to support the coordination, cooperation and information sharing between agencies is published in the Exchange of Letters on our website.

Re-applying for approval

You must submit your application at least 60 days before your current approval expires, and note that incomplete applications may delay IHACPA’s assessment.

If your current approval has not expired, you can continue to publish and charge new residents the approved amount until the approval expiry date.